Computers and Technology FAQ
Computers and Technology
Yes, log on to MyPrint and click add value to add funds.
You can both send and receive faxes. The cost to send a fax is $2 per page. Libraries which do not offer faxing at this time are Greenbank and Logan Village libraries.
No. You must agree to the Internet Use Agreement before using the library computers. Users are to make their own assessment of available material.
No. Removal of rafts, clean-up and assembly of parts are your responsibility. Tutorials on how to remove rafts are available from our 3D printing page.
Staff will let you know approximate wait times. Your 3D print will be placed in a queue and wait times will depend on printing demand.
3D printing is 18c per gram as estimated by Slic3r software. Specialty colours may cost extra.
No. The computers are free to use, though printing does attract a charge.
You can reserve a computer anytime via our online booking system. Greenbank and Logan Village branch computers will need to be booked via telephone.
If computers are available when you visit the branch, you may be able to use one immediately.
No. Once you end your session the computer will power off and restart. The restart will wipe anything saved to the computer during your use.
Printing and Copying
Yes. Use your USB on our library computers for printing and saving work. You can also plug a USB into the copier/printer to print PDF and image files.
Yes. Upload or email to MyPrint to release your print job at our printers.
Printing and copying charges per page:
A4/A3 B&W $0.15
A4 Colour $2.00
A3 Colour $4.00
Double sided printing/copying is counted as two pages.
Safe Internet Use
Cyberbullying is the use of technology to hurt someone else. This can have social, psychological and physical impacts.
Cyberbullying can occur in many ways, including:
• abusive texts and emails
• hurtful messages, images or videos
• imitating others online
• excluding others online
• humiliating others online
• nasty online gossip and chat
Right now there are many young people who experience cyberbullying. By reporting it, talking about it and supporting each other we can stop it.
What you can do about being bullied online:
• Talk to someone you trust straight away. This might be a parent, sibling, uncle/aunt, teacher or friend, or contact Kids Helpline.
• Don’t retaliate or respond, they might use it against you.
• Block the bully and change your privacy settings.
• Report the abuse to the service and get others to as well.
• Collect evidence. Keep mobile phone messages, screen shots and print emails or social networking conversations.
• Do something you enjoy. Catch-up with friends, listen to music, watch a good show or chat online to people you can trust.
• Remember you didn’t ask for this and you will get through it. Nobody deserves to be bullied.
Read more information available on the Safe Internet Use web page.
Scanning is available at the printer/copier machines at each library branch. The scanned file is sent to the email address on your library membership account.
You can update your email in the Contact Information of your My Account area.
Scanning is free of charge and available at all library branches.
Yes. We assume no responsibility for personal equipment plugged into our electrical outlets.
No. Only one device per membership card can be used on the WiFi at a time. You can use your library card to log onto a library computer and your own device at the same time.
Make sure WiFi is enabled on your device. Select the library's network (named LCCLibrary).
If you are not redirected to our WiFi welcome page, open your web browser eg. (Internet explorer, Chrome, Safari etc).
After agreeing to our Terms and Conditions, sign in with your library card number. Do not input the 15/ if your barcode contains this. Then enter your pin number.
Please consult staff for further help.
The WiFi service is free and open.
We do not recommend using the service for confidential transactions.
You are responsible for the security of your computer and your data. It is advisable to have an up to date virus checker.
There is no download limit as such, but the WiFi is speed limited.