Axis360

BorrowBox

EBSCO

OneClick

Overdrive


eBooks

Yes. The no internet membership applies only to using the Public Internet Computers and WIFI at your local library.

You are welcome to use the WiFi at any Logan City Council Library branch to download eBooks or e Audiobooks to your own device.

You are not able to download ebooks or eAudiobooks onto public computers at any library branch due to licence restrictions.

If your eReader can install and run Adobe Digital Editions you can download books directly.

For other devices that can’t get Adobe Digital Editions, then you will have to download books to Adobe Digital Editions on a computer first and then transfer the eBook to the eReader from there.

For all Apple and Android users you can use the app on your device.

In most cases, borrowing eBooks is similar to checking out physical books: there is one copy per patron. If another patron has already checked out an eBook, you can place it on hold.

Check Adobe’s List of devices that are supported by clicking on this link.

If the device is not mentioned here then it is likely that Adobe Digital Editions doesn’t work with that device.

Axis360

Not at this time. You can, however, listen to eAudiobooks within the Axis 360 mobile app.

Yes. In My Stuff in the Axis 360 app you can remove a title from one device by tapping Remove next to the title you wish to remove within your Checked Out Items list. Please note that if you return an item (as opposed to removing it) from one device, it will be removed from all of your devices.

Not at this time. To renew your eBooks and eAudiobooks, log on to the library’s Axis 360 website and renew your items via the Items on Loan list. You will receive an email notification when the title is available to check out again.

Yes, with Axis 360 you can create bookmarks within your eBooks and eAudiobooks. At this time, bookmarks are not synced across devices.

Yes. To immediately begin listening to your eAudiobook, tap Listen Now. The eAudiobook will begin to play while the file continues to download in the background.

Yes. To do so, please consult the help that was provided with your device.

Tap the Filter link at the top of the screen when viewing search results. From the Filter page, you can choose to view only eBooks or eAudiobooks. You can also opt to display only content that is Available Now. Note that these filters will stay in place until you return to the Filter screen to disable them.

Within the Axis 360 app, tap the Filter link at the top of the screen when viewing your search results. From the Filter page, select Available Now to view only titles that are currently available for check out. Note that these filters will stay in place until you return to the Filter screen to disable them.

Go to the Preferences screen in the Axis 360 app and turn off the Auto Play Title.

If you are using the Axis 360 mobile app, you can return your title early via the My Stuff section.

  • In iOS, swipe to the left to reveal a Return button and then tap it to return your item.
  • In Android, tap the menu icon next to the title you wish to return and then tap the Return button.
  • If you are reading on the Axis 360 Desktop application, hover over the title and click the Info button. Click Return Item.

You will receive an email notice when an on-hold title is available for you to check out.

Digital content will be returned automatically at the end of the checkout period.

Axis 360 provides a direct link to your Hold Queue within the email notification. Simply click on this link to go to the library's  Axis 360 website and check out your book. You can also go directly to your Axis 360 mobile app and check out the title there.

The Axis 360 App On Hold list (found within My Stuff) will provide your current hold position, as well as the estimated hold period. When you are logged into the library’s Axis 360 website, you can find your hold position within the Hold Queue list.

To avoid having to manually remove your expired titles, go to the Preferences page in the Axis 360 app and select Automatically Delete Expired Titles. Once you have done so, any time a title expires, it will be automatically removed from your mobile device.

BorrowBox

No. The BorrowBox app only accepts one library at a time.

Yes - Kindle Fire only, which is based on an Android operating system and can download the BorrowBox app from the Amazon Appstore.

No All files are deleted automatically at the end of the loan period.

No. Your loans and holds are hosted at Bolinda. To get access to them again, just reinstall the app or log into BorrowBox through the library website.

The loan has expired, so the app has deleted it.

You can clear the data or just delete the app and download it again. This will clear any problems with the app or the files.

To clear data on an Android device:

  • Open Settings
  • Select Apps
  • Find BorrowBox and tap to Open
  • Tap Force Stop then tap Clear Data
  • Exit and reopen BorrowBox (you will have to re-enter the Library Service and User login details).

To clear data on an Apple device:

  • Open BorrowBox, at the bottom select Settings
  • Select Account Details, then press Reset
  • All downloads will be lost and you will be required to login again.

EBSCO

No, eBook check-out times cannot be extended or renewed for downloaded titles. However you can return eBooks and check them out again.

Yes, in order to read eBooks online using the eBook viewer tool in EBSCOhost, Mac users may have to install this PDF Browser plugin: Schubert|it

To download an eBook:

  1. Tap the Download (Offline) link for an eBook you would like to download to your device.
  2. Login to your personal My EBSCOhost folder account or select Create a new Account, to create a new one.
  3. Select a checkout period from the drop-down menu and tap Checkout & Download.

The title downloads to your device.

  1. Tap to read the eBook or continue searching for more titles to download.

To return an eBook in the app:

  1. Tap the List View icon in the upper right of the Bookshelf.
  2. Select the icon to the right of the eBook title to get to the menu items.
  3. Tap Return Item.

The eBook is removed from your device and no longer appears in your Bookshelf.

Downloaded eBooks can be checked-in before the end of the checkout period using Adobe Digital Editions. If using the app, you can check-in the eBook from within the app's list view.

The checkout period has expired. Log into EBSCOhost, locate the ebook, and download again.

Large ebooks can take a while to load, particularly on a slow internet connection. If you have waited and it still hasn't loaded, try refreshing your browser or opening the book in a new window.

While EBSCO's mobile site allows you to download an eBook, to view it online you will have to click on 'full site' to view the full EBSCO eBook site.

You will then have to search for your eBook title again, and when you find it you will see a view online option.

You need to change the setting on your Adobe Reader.

  1. Open your Adobe Reader and click the Edit menu (in the toolbar at the top).
  2. Select Preferences from the drop-down list of options.
  3. Then select Internet in the left-column of the resulting menu.
  4. Tick the check box Display PDF in browser. Click OK.

The pages of your eBook should now display correctly on screen without each page popping up as a separate PDF.

OneClick

Titles will be removed from your computer when the title reaches expiration or is returned by the patron.

No you can’t use them concurrently but you can switch between 2 or more by going to settings > profiles. Once there you can check Use this Profile for the library you want to use. Only one can be used at a time, though it’s fairly easy to switch between.

Note: you have to load additional libraries yourself by clicking on Add Profile under Profiles.

An iOS application is available for iPhone, iPad and iPod Touch through the App Store. An account with Logan Libraries' OneClickdigital website and an iTunes account are required to access the application and use the service. Data usage fees may apply - please check with your carrier.

An application for Kindle Fire for audiobooks is available through the Amazon App Store. An account with Logan Libraries' OneClickdigital website and an Amazon account are required to access the application and use the service.

An application for Android devices with Android operating system 2.2 Froyo or later is now available in the Google Play store. An account with Logan's OneClickdigital website and a Google account are required to access the application and use the service. Data usage fees may apply - please check with your carrier.

Yes, you will need a to have a Logan City Council Library card issued to you in order to use OneClick Digital.

Our recommendation is to create an account on your first visit to OneClickdigital. Select the “Register” link in the upper right-hand side of the screen. Fill in the account verification information requested. Passwords must be at least 4 characters long and can contain both numbers and letters. Passwords are case sensitive, usernames are not.

The titles you have previously checked out can be found on ‘My Title’ page under the ‘History” section which will show you the last 4 titles. To see your entire History click the ‘View all” link for the far right of the ‘History’ line.

To Rate a title go to the ‘My Title’ page and look under ‘History’. Titles will have 5 gray stars under the image, click on the star for the rating you would like to assign it.

Once your checked out title is displayed in the OneClickdigital Media Manager, you can click on the “Download and Transfer” button to download the title to your computer and then onto your device. If your title has already been downloaded onto your computer, you can transfer to a supported device by clicking on the “Transfer” button.

You will receive a message when the transfer is complete.

OneClickdigital can be used on as many computers as you would like, but titles downloaded to specific computers stay on that PC. A title can be downloaded multiple times but only transferred to two different devices.

You can check out up to 20 titles at one time, for a max number of 21 days.

This will be dependent on the length of the title. For example, a title with a duration of 18 hours is approximately .25 GB.

An abridgment is a shortened version of the original title. In other words, content has been removed. Unabridged titles have not been shortened. A majority of titles available through OneClickdigital are unabridged.

The OneClickdigital Media Manager is the easiest way to download, transfer, and manage audio titles on your computer. Using the Media Manager will require a one-time program installation; instructions are in the Help / eAudio / Tutorial section.

Once you have installed the Media Manager onto your computer, simply double click the Media Manager icon on your desktop. Log into the Media Manager using your OneClickdigital username and password.

Your checked out titles are displayed on the “My Titles” page under “Checked Out”. If you do not see all your titles, click the “See More” in the far right of the “Checked Out” line.

Due to Microsoft's decision to no longer support DRM encryption, protected OneClickdigital titles can no longer be transferred from the OneClickdigital Media Manager. This affects WMA devices such as Sansa, Zen, and Sony Walkman. You can still listen to protected titles in the OneClickdigital Media Manager, stream the titles from your library’s OneClickdigital website, or listen to the title with one of the OneClickdigital mobile apps on Apple, Android, or Kindle Fire devices.

Yes, however there may be some loss of functionality if controls or information overflows the display.

Overdrive

Yes. All audiobooks can be burned to a CD.

You can download a title up to 3 times. If you try to download a title too many times you may get an error message. Contact your library for further help.

Yes - Kindle Fire only, which is based on an Android operating system and can download the OverDrive app.

  1. Sign in to your account.
  2. Click the Holds link.
  3. Click the Options button.
  4. Select the Remove Hold option.

OverDrive websites require cookies for better performance and functionality. By default most browsers are set to enable cookies.

If there is an error message telling you to enable cookies on your mobile device here's how to enable cookies on your mobile device.

If there is an error message telling you to enable cookies while browsing an OverDrive site, here's how to enable cookies on your computer.

 

All digital titles are automatically returned to your library at the end of their lending periods. If you'd like to return a title early to make space in your library account, please refer to the OverDrive help page for detailed instructions.

 

  1. Sign into your account
  2. Click the Holds link
  3. Click the Options button
  4. Select the Suspend Holds button

You have 3 days to checkout a hold.

As long as the devices are authorised with the same account eg OverDrive account or Adobe Digital Editions on both device and computer then you can download the same eBooks on up to 6 devices.

The OverDrive for Windows desktop app burns borrowed audiobooks as “audio CD’s”. If you manually burn an audiobook outside the OverDrive app then you will need a player or computer compatible with MP3 discs.

If you are having trouble listening to a burned CD check to see if your player plays CD-R discs. If you used a CD-RW disc then try re burning it on a CD-R disc. Some players have trouble with CD-RWs.

OverDrive Read - Read in your browser while you are connected to the internet. No software is required. Reading progress is stored in the cloud so no matter what device you are on you can pick up again where you left off.

OverDrive Read–along - These have professional narration to accompany them.

EPUB - Open EPUB eBooks are compatible with more devices and apps as they do not need you to authorize your computer or app.
Adobe EPUB eBooks need you to authorize your computer or device with an Adobe ID or with an OverDrive account before you can read them.

PDF - Open PDF eBooks are compatible with more devices and applications.

OverDrive Listen - These play in your web browser. No software is required. Listening progress is stored in the cloud so no matter what device you are on you can pick up again where you left off.

OverDrive MP3 - You can download an MP3 audiobook using any version of the OverDrive app. If your device is not compatible with the OverDrive app (for example, an iPod shuffle or MP3 player), you can transfer MP3 audiobooks from a Windows or Mac computer to your device using OverDrive for Windows or Mac.

Streaming video - Play through the app or in your web browser.

Streaming video will work on most computers as long as you have Adobe Flash Player and an up to date browser.

For the app you will need v3.1 or newer.

Streaming videos especially can use a lot of data so using a WiFi connection is recommended.

With automatic check out you will be emailed to say that the checkout could not be completed. You may need to return an item you have checked out, or wait for one of the checked out books to expire.

If you have disabled the automatic checkout then you may need to check the hold out manually after returning an item or waiting for it to expire.

If you'd like a hold to be automatically borrowed for you when it becomes available, follow the steps below:

  1. Select Place a Hold to place an unavailable title on hold.
  2. On the page that opens, make sure that "Automatically borrow this title when it becomes available" is selected.

You can turn automatic borrowing on or off for most titles you've placed on hold by visiting your Holds page and selecting the word On or Off next to "Auto checkout."

You will receive an email each time a hold is automatically borrowed for you.

When you sign up for an OverDrive account, OverDrive will send you a verification email with a link in it. Simply click the link and your account will automatically be verified. This process is important for privacy and security and so you maintain control of your account.