Some eResources may ask you to create an account with them. You may have to create a log-in and password that are separate from your library account details. An account may be necessary to allow you to:
• Maintain progress or scores, for example if you are learning a language;
• Create playlists or wish lists;
• To maintain your privacy.

No. The Ancestry Library is only accessible free of charge in any Logan City Council Library.

Busythings can be accessed on desktops, ipads and android tablets.

No. FindMyPast is only accessible free of charge in any Logan City Council Library.

Yes. Freegal has developed a mobile App that is compatiable with iOS and Android devices.

Yes. You can download and keep up to 5 songs a week.

Library patrons are able to download 5 songs per week and stream as much as they want from the Freegal website, for free. Your Freegal music account has a download usage counter, located in the upper right corner. This displays your weekly allotment and resets each Monday.

Once you have logged into your Freegal Music account, simply search for music that you like, then click on Play to stream a song or Download Now to save it to your computer.

Access further general questions, experienced technical issues or mobile app information here.

There is no limit to how long you are able to stream music on Freegal. Stream 24 hours a day, 7 days a week.

Freegal is a free music streaming service that the library offers. You are able to access Sony Music Entertainment's catalogue and thousands of labels containing millions of songs and hundreds of genres.

You may download the article or document as a file to be saved on your computer.

New periodical and newspaper articles are added daily.

No, if you change your library card number, your learning history won’t be accessible. If you change your library barcode for whatever reason, it is recommended that you manually save your LinkedIn Learning history and achievements before you change your library card.

No, patrons only need a library card number and PIN to access content. No personally identifiable information will be stored, used or kept.

LinkedIn Learning is working towards creating a mobile application for Library patrons. In the meantime, you will be able to explore all content through your mobile web browser.

Yes. LiteracyPlanet provides a safe and controlled learning environment. All interaction is through predetermined messages. As a result, a spirit of support, encouragement and shared learning is fostered. No private details are accessible.

Yes. The program is suitable for students aged 4 to 15.

You may have chosen incorrectly in the 'Library' drop down menu. There are two options:

1. Logan Libraries 15/ barcode

2. Logan Libraries 8 digit barcode

Make sure you inspect your card carefully to select the option that corresponds with your card number.

Mango offers products for all ages. Mango courses are effective for just about anyone who is old enough to read!

For now, if you wish to track your progress you will need to sign up on a computer through the Mango Languages resource on the library website. Once you have registered you can then use the app on a mobile device and log in with your email address and password.

Yes. Consult the Newsbank "How To Use" section for instructions.

If you have an eReader that enables downloading apps you can download the Libby app and borrow straight to your eReader.

If you have an eReader that does not support external apps you may be able to transfer titles to your device using Adobe Digital Editions. Please follow the instructions at Getting Started with eReaders.

Unfortunately you are currently unable to use the Studiosity app with your Logan Libraries Studiosity account. We are working to have this feature available to users in the future.

Online tutors provide direction, guidance, feedback, support, prompting, and help students get ‘unstuck’. Because getting stuck and overcoming that struggle efficiently and effectively - at the moment of need - is crucial.

With tightly upheld ethical standards and policies, teachers and parents are assured that the help students receive is contributing to their capability to think for themselves - they employ a strict ‘no answers’ policy.

Tutors are randomly allocated to students, according to their availability. The student chooses their subject and is placed in the queue for the next available tutor.

The online tutors are quality teachers, university experts and other subject-experts. Each one has had strict checks before joining the network of tutors.

All content is streamed, not downloaded, so it never takes up space.

Users can access from any tablet with Flash Adobe 8.0+ and an internet connection. If your device does not support Flash Player (eg. iPad, iPhone), the Tumblebook site will automatically redirect you to a "iPad& Mobile Device" site when you log in. However if you are not automatically redirected, simply choose "Mobile" from the drop down menu at the top right corner and click "Go".