Library closure FAQs
Why has Logan City Council decided to close Libraries?
Logan City Council is continuing to prepare for potential impacts of COVID-19 (Coronavirus). Our top priority is the health and safety of our community, customers and staff.
Logan City Council made the decision to close libraries to help prevent the spread of the COVID-19 (Coronavirus) and to protect the health and safety of our community.
This was a decision not taken lightly by Logan City Council, but in the interest of community well-being it is a necessary one.
What happens to items I currently have on loan?
All items already on loan are not due for return until 30 June 2020.
It does not matter if you have already had two auto-renewals, your items will still not be due until 30 June 2020.
This extended due date applies to all library items including DVDs, magazines, audiobooks and CDs.
What happens to items I have on hold?
All customer holds waiting for collection or pending will be suspended until the libraries reopen.
Can I still place items on hold?
While libraries are closed, our holds system is unavailable and customers are not able to place holds on library items.
The interlibrary loan and request to purchase services are also unavailable while libraries are closed.
How do I access eResources?
All of Logan Libraries eResources can be located on the Logan Libraries webpage: https://loglib.org/elibrary.
All eResources are free to use. Details on how to use eResources are available on the Logan Libraries website.
Are eBooks and eAudiobooks still available?
Yes, Logan Libraries will have all of their online resources available for library members to access.
To access eBooks and eAudiobooks: https://loglib.org/elibrary
What resources are available for children while libraries are closed?
Logan Libraries have a range of eResources to support children during the library closure. To find out more visit the eResources for Kids page on the Logan Libraries webpage: https://loglib.org/elibrary
What is happening to immunisation clinics?
Immunisation clinics will continue to operate as per the current schedule. If a library hosts an immunisation clinic, access will continue to be available.
Please note no library services will be available during the clinic.
Increase to eBorrowing limits
Logan Libraries will be working with its eBook and eAudiobook suppliers to increase the number of eBooks and eAudiobooks available through our service.
Current borrowing limits are still in place and normal due dates will apply for all eBooks and eAudiobooks borrowed.
If this changes, customers will be notified through the library website or via Council’s Facebook pages.
Can borrowed library items still be return?
Yes, all libraries have after-hour returns and these will open for the duration of the closure.
How can I contact libraries during the closure?
Library staff are available to answer any questions you may have. To speak to library please phone your local library during normal library opening hours: https://loglib.org/locations.
You can also contact libraries through the contact us page on the library website: https://loglib.org/contact.
Can I join the library and access eResources while libraries are closed?
Yes, Logan Libraries allows people to join the library through its online membership form. To join the library, visit the Logan Libraries webpage: https://loglib.org/membership and complete the online form.
After you have completed the form, Library staff will be in contact to confirm your membership and you will be able to access the library’s range of online resources.
Will building Wi-Fi be available outside the library?
No, to help prevent the spread of the COVID-19 (Coronavirus) and to protect the health and safety of our community, libraries will not be making their public Wi-Fi available for people to use outside library buildings.
How do I keep myself informed of when the library might reopen or changes to library services?
To keep up-to-date about changes to library services please visit the library webpage: https://loganlibraries.org/ or subscribe to Council's Facebook page.